Work History
Service-now.com - Senior Infrastructure Engineer
Engineering a stable, secure, scalable, and usable hosting environment for the most visionary IT service management platform currently in existence...and loving it!
Global Resources Ltd. / Insight Enterprises Inc. - Consultant
Acted as subject matter expert for the integration of existing RSA SecurID environment on new authentication endpoints. Provided technical recommendations to customer's management. Documented and implemented the necessary changes.
Global Consultants Inc. - Consultant
Senior position at a Fortune 100 client with focus on a content delivery solution. Duties included systems engineering, performance analysis, client relations, and operational support.
Limelight Networks - Operations Engineer
Responsible for operational support on one of the most advanced content delivery platforms in existence. Assisted an industry front-runner with server and hardware support duties.
Charles Schwab & Co. Inc. - Senior Staff Member
Worked within the group responsible for the availability of every distributed environment utilized by this Fortune 500 company.
AT&T Managed Hosting - Senior Technical Associate
Provided top level architectural, engineering, and operational support for one of the largest service providers in the world.
Experience
Defining Achievement: TACACS Daemon DoS
Troubleshooting a mysterious outage doesn't always provide an opportunity to discover critical security flaws in commercial software, but sometimes it does.
Defining Achievement: Load Balancer Bugs
Vendors don't always get things perfect when writing code for network appliances.
Defining Achievement: RSA ACE/Server Development
Doing the same thing 100 times is a waste of resources.